Resources · FAQ
Frequently Asked Questions
Welcome to our collection of frequently asked questions regarding laser hair removal technology. These concise and informative answers are designed to provide you with a better understanding of the technology behind our advanced hair removal solutions.
Laser hair removal basics
Still have a question? Our team answers technical and clinical questions about every Cervello platform.
What is laser hair removal, and how does it work?
Laser hair removal is a procedure that uses concentrated light energy to target and damage hair follicles, inhibiting future hair growth. It works by targeting the melanin (pigment) in the hair follicles with pulses of laser light.
Is laser hair removal safe for all skin types?
Laser hair removal is generally safe for most skin types, but the effectiveness may vary depending on skin and hair color. It's essential to consult with a professional to determine if you're a suitable candidate.
Does laser hair removal hurt?
Laser hair removal can cause some discomfort, often described as a sensation similar to a rubber band snapping against the skin. However, many people find it tolerable, and newer laser technologies are designed to minimize discomfort.
How many sessions are required for effective hair removal?
Typically, several sessions spaced 4-6 weeks apart are needed to achieve long-lasting results. The number of sessions varies depending on factors like hair color, skin type, and the treatment area.
Are there any side effects of laser hair removal?
Common side effects include temporary redness and swelling, which usually subside within a few hours. In rare cases, laser hair removal can cause skin irritation, blistering, or changes in skin pigmentation.
Can laser hair removal be performed on any part of the body?
Laser hair removal can be performed on most parts of the body, including the face, legs, underarms, bikini area, and more. However, it may not be suitable for very fine or light-colored hair.
Is laser hair removal permanent?
Laser hair removal is not necessarily permanent, but it can provide long-lasting results. Some hair follicles may repair themselves over time or new ones can develop, leading to regrowth in treated areas.
How do I prepare for a laser hair removal session?
Preparation typically includes avoiding sun exposure, shaving the treatment area, and discontinuing certain skincare products. Your technician will provide specific pre-session instructions.
Are there any restrictions after a laser hair removal session?
After a session, it's advisable to avoid sun exposure and certain skincare products. Your technician will provide post-session care instructions to ensure the best results.
Is laser hair removal covered by insurance?
Laser hair removal is generally considered a cosmetic procedure and is not covered by health insurance. However, some clinics offer financing options to help manage the cost.
Platforms and technology
How the four Cervello systems differ, and which one fits the treatments a practice actually books.
Which Cervello platform fits my practice?
Cervello Laser and Cervello HR Plus are diode platforms built around hair removal. Cervello Thuluxs is a 1927 nm thulium fiber laser for fractional skin resurfacing. Cervello Pro is a fractional CO2 platform for resurfacing, ablative and surgical work. A practice whose menu is mostly hair removal starts with a diode platform; a practice adding skin work adds Thuluxs or Pro alongside it.
What is the difference between Cervello Laser and Cervello HR Plus?
Cervello Laser is the 755 / 808 / 1064 nm diode platform with a 10 x 10 mm spot, an 800 W handpiece and sapphire contact cooling. Cervello HR Plus adds a 940 nm wavelength, a 3000 W laser bar with 6000 W system output, four magnetic spot tips (6 mm, 12 x 12, 12 x 24 and 12 x 36 mm) that swap in about a second, a five-stage cooling system and a 15.6 inch Android console with client profiles and Wi-Fi updates.
Which wavelengths does each platform use?
Cervello Laser: 755, 808 and 1064 nm. Cervello HR Plus: 755, 808, 940 and 1064 nm. Cervello Thuluxs: 1927 nm. Cervello Pro: 10,600 nm. The diode wavelengths target melanin in the follicle, 1927 nm targets water in the epidermis and superficial dermis, and 10,600 nm ablates tissue for resurfacing.
How does Thuluxs differ from the Cervello Pro?
Thuluxs works shallow and gently: 1927 nm fiber delivery, 15 W, pulse widths of 0.1 to 5.0 ms and spot sizes from 1 x 1 to 20 x 20 mm, aimed at tone, texture and superficial pigment with a short recovery. Cervello Pro is the deeper tool: a 0.12 mm microbeam, 2 to 4 mm ablation depth and fractional, full-field or hybrid passes. Many practices run both and choose per patient.
What can the Cervello Pro treat?
169 procedures across 13 dermatologic categories, from photoaging, scars and stretch marks to pigment correction, benign lesion removal, precision incisions and women's intimate health. Five handpieces cover the range and the system pairs each one with its presets automatically.
Can one platform cover both hair removal and skin work?
Cervello HR Plus runs hair removal and skin rejuvenation on the same console, which suits a practice that wants one machine. For genuine resurfacing, a dedicated platform does the job properly: Thuluxs for superficial fractional work, Pro for deeper ablative treatments.
Which skin types can be treated?
The diode platforms cover the full Fitzpatrick range when parameters are matched to the patient, with 1064 nm used for darker phototypes. Thuluxs and Pro are assessed individually: depth, coverage and pulse settings are chosen per patient and per treatment zone, and a test spot is standard practice.
Ownership, service and compliance
What a Cervello platform needs from your clinic, and what you get from us after the delivery.
Is Cervello cleared by the FDA?
Yes. Cervello holds FDA 510(k) clearance number K200736. State and local rules on who may operate a laser vary, so confirm the operator requirements that apply in your state before you start treating.
What power supply does each platform need?
Cervello HR Plus runs on 110 V or 220 V at 50 to 60 Hz. Cervello Pro needs 230 to 240 V at 50 to 60 Hz with a maximum of 18 A. Cervello Laser draws around 1400 W and weighs 18 kg, so it moves between rooms easily. Confirm the outlet and the circuit before installation day.
What does the warranty cover?
Coverage typically runs one year with an extended warranty option, and the exact term varies by model. The laser source, handpieces and cooling system are normally covered; consumables such as tips and cartridges normally are not. Coverage can be transferred to a new owner if the equipment is sold within the warranty period.
How much maintenance does a Cervello laser need?
Little. The platforms are built for minimal upkeep, and the maintenance programme covers regular check-ups, software updates and expert support, so downtime stays low. Day to day, the work is limited to keeping the handpiece surfaces and, on water-cooled systems, the tank and filters clean.
What support do we get after installation?
Direct U.S. technical support, run from Chicago rather than routed overseas. Diagnostics identify most issues remotely, and if a technical problem appears within the warranty period we aim to dispatch a technician within 24 to 48 hours.
Can we finance a platform?
Yes, in house. The programme offers low monthly payments and 0% interest for up to 60 months, with no hidden fees and no credit checks, and it is built to work for a start-up practice. Equipment purchases may also qualify for a Section 179 tax deduction; confirm that with your accountant.
How do software and languages work?
HR Plus and Pro run Android consoles that update over Wi-Fi. HR Plus has a 15.6 inch main screen plus a 4 inch screen on the handpiece and holds up to 200,000 client profiles in eight languages. Pro has a 15 inch HD vertical touchscreen with more than twelve languages and an open platform for approved apps.
Platform questions
Compare the Cervello Platforms
Detailed product FAQs, specifications and comparison tables live on each platform page.